An award should go to the gate attendant at a small airport some 12 months ago for being smart and funny, while making her point when confronted with a passenger who probably deserved to fly in the cargo bay.
A crowded flight was canceled after one of the airline's flights had been withdrawn from service.
A single attendant was re-booking a long line of inconvenienced travelers. Suddenly an angry passenger pushed his way to the desk.
He slapped his ticket down on the counter and said,
"I HAVE to be on this flight and it HAS to be in FIRST CLASS."
The attendant replied, "I'm sorry, sir. I'll be happy to try to help you, but I've got to help these people first, and I'm sure we'll be able to work something out."
The passenger was unimpressed.
He asked loudly, so that the passengers behind him could hear,
"Do you have ANY idea who I AM?"
Without hesitating, the attendant smiled, then grabbed her public address microphone:
"May I have your attention please! May I have your attention please!" she began, her voice heard clearly throughout the terminal. "We have a passenger here at Gate 14 who does not know who he is! If anyone can help him find his identity, please come to Gate 14."
With the folks behind him in line laughing hysterically, the man glared at the attendant, gritted his teeth and said, "F*** you!"
Without flinching, she smiled and replied, "I'm sorry, sir, but you'll have to get in line for that, too."
"There are only two emotions in a plane...boredom and terror." ~ Orson Welles
Comments (3)
Where do you find these stories. What a brilliant response when he asked "Do you know who I am?" :)
Thank you, Susan!
I love this one, too...I think someone emailed it to me, actually...
Ciao,
Brenda
Posted by girasoli | April 28, 2008 2:59 AM
Posted on April 28, 2008 02:59
Hilarious!! She definitely gets my vote for customer service award (for putting the other customers ahead of one self important, loud mouth shmuck!)
I totally agree, Anne!
Thank you for posting...this was a long time in finding it, because I've actually just discovered a section of unpublished comments on my blog, and I'm playing catchup right now. My apologies for not responding before this.
Hope your trip is going wonderfully!
Ciao,
Brenda
Posted by Anne | April 29, 2008 6:06 AM
Posted on April 29, 2008 06:06
J'ADORE..! LOVE IT..!
This is a such a treat - what a fantastic sense of humour :)
Thanks so much for your comments, India J!
I just found a section of unpublished comments on my blog,
so my apologies for missing this one.
AND, I also love your blog!
Ciao,
Brenda
Posted by India J | April 30, 2008 12:42 PM
Posted on April 30, 2008 12:42