I'm in a rush but I want to get this story out there as quickly as possible. Shop Rite, a local supermarket chain, is in the midst of their "dollar days" promotions. Basically, they have incentives to buy stuff and get coupons back for dollars off. For example, if you buy 5 Duracell battery packages, you get $5 off your next shopping order.
There are all sorts of different incentives and you can see them if you look at their weekly circular here.
So I sent Chris food shopping, as usual, yesterday and had a whole bunch of these items for him to get (lysol, Crystal Light) - things that we'll use and don't go bad.
On a lark, when he got home (and well for another reason that I'll write about at a later date), I checked the coupons he received against what I expected he should receive and realized they shorted us 3, $5 off coupons - that's $15!!!
So he went back today, ready to argue with them and it turns out they had a very easy fix - scan codes, prepared in a book, which they could scan in and generate the necessary coupons.
I'm thinking if this happens so often that they're ready with this quick fix - how many people are not getting their dollar off coupons and not checking? How many people are they ripping off?
Anyway, just wanted to share that one.