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Review 5077: Owner, Mazet des Loups (#7622)


Not Recommended
Review by Ian from UK

4bed/3bath house near Tourrette-sur-Loup, Provence

Animal excrement covered in cobwebs in the lounge, photo by Ian


July 2011, 14 days


Mazet des Loups is in an isolated, rural location. The location is very peaceful and quite secluded.

Nearby Amenities

You cannot walk to the nearest shops ~ these are at least a 10 - 15 minute drive. A car is essential.

The House/Apartment

The house was not in good order for the rental being charged. We found a run down property in need of complete renovation and a thorough clean. The owner’s photographs provided a misleading image of the standard of property advertised and one expected for the price.

The property was tired with old furnishings, very dirty, mouse droppings in the lounge, cockroaches in one of the beds, cobwebs everywhere, no mop and bucket for floor cleaning (so the floors are very dirty), no showers fitments in the main house only attachments to the taps which needed to be held by hand. Broken and chipped crockery, cheap camping style cutlery, old kitchen units, woodworm in the bookshelves, filthy pool with broken sharp tiles, green slime and blackened missing grout. We have collected photographic evidence of all our experiences.


The garden was very rustic and unkept. The pool was a good size but in desperate need of an overhaul. Numerous areas of missing tiles had sharp edges, blackened areas of missing grout. The additional green slime indicated that the pool had not been properly cleaned for some time. Advertised "disco lighting" in the pool did not work due to a faulty pool side switch ~ not good with wet hands!

Furnishings/Cleanliness/Living Areas

The furnishings were tired, grubby and in some cases water stained. There floors were dirty with animal excrement found by the sofa in the lounge and in the kitchen. The poor cleaning lady did not even have a mop and bucket to wash the floors with.

Many rooms hosted spider webs and spiders and in guest beds we found cockroaches. Wardrobe doors did not have handles to open them with and the bookshelf in the lounge was clearly ravaged by woodworm.

In general the house was in dire need of a deep and thorough clean plus redecorating throughout.


The bedrooms were adequate with only the master (owners!) room being of an acceptable standard. In the annex, four beds were crammed in to allow for the claimed 10 people capacity.

The bathrooms were dirty with mildewed shower curtains, cracked, peeling and mildewed paint. there was no shower in the main house ~ only shower attachments to the taps which had to be held by hand. Only the annex had a proper shower but this was impractical for all guests to use at the end of the day.


The kitchen was of a good size but comprised aging and rickety cupboards. There were numerous cracked and chipped glasses and cups, and cutlery that bent out of shape with the merest pressure. With cracked and peeling paint, water stained ceilings from roof leaks this kitchen had seen better days.

Problems or Bonuses

At over €6,000 for 14 days this rental did not represent good value for money. The overall standard was certainly not 5 star as claimed. Interestingly, for the exact same rental period in 2012 the owner has already reduced the price by €2,000! Not surprisingly, when the owner has been challenged and compensation sought she has suddenly gone incommunicado!

Agency and Representatives (and price)

www.holiday-rentals.co.uk provide an owner driven advertising portal. They have claimed to have no influence over the owner.

As previously described this property does not reflect in reality the published information available on the web. €6,200 for 14 days is not good value for money for the current property as presented.

Do you recommend this vacation rental to others?

We would not stay here again and are actively pursuing the owner for fair compensation. We would like other potential renters to be aware of our experiences with Mazet des Loups, Tourettes-sur-Loup, near Vence on the Cote d'Azur and the owner Renee Presley.

This review is the opinion of a Slow Travel member and not of slowtrav.com.

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