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Montepulciano: Albergo Duomo

Via San Donato, 14, Phone: 0578.757.473
www.albergoduomo.it

Reviewed by: girasoli from HI, review #897

When: July 2001

Room was ok/clean, nice bed, but ... I don't plan to return. See review for details.

The hotel was ok ... clean/nice bed/shower with the drain in the middle of the floor, but the little things like the sign to not bring in water from stores and the sign that said that Italian coffee (espresso and cappuccino) was extra did not make me want to return there.

The morning that I was departing, I got up early so I could catch the 10:29 train to Siena as the next train did not leave until 2:00 in the afternoon. After packing and eating breakfast, I had extra time so I went outside and sat in front of the Duomo reading the paper --- not knowing what was about to happen.

I checked out at 9:30 thinking that would give me plenty of time to get a taxi to catch the train. The owner started speaking loudly saying something about I shouldn't assume to get a taxi to bring me to the station in such short notice. It turned into a mini-nightmare as she started calling different taxis and then each time saying "occupato". She asked me why I was not taking the bus to Siena. I tried to explain to her that the year before I took the bus from Siena to Montepulciano and became sick (motion illness) and that I did not want to get sick on the bus again.

She then looked up the train schedule - wasting more time - even though I told her I knew the schedule and that the next train did not leave until 2. FINALLY she called a friend of hers (a woman in her 60's or 70's) who came at 10:05 to take me to the train station. My trip to the train station is another story - I did make it there with 5 mins to spare. I was very grateful that she was able to find a ride for me but I did not care for the way I was treated and would not stay there again.

I would think that having a sign about the need to book a taxi in advance would be one of the signs that *should* be posted in this hotel.

This review is the opinion of a Slow Travel member and not of slowtrav.com.

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