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Naples: Chiaia Hotel de Charme

Via Chiala, 216, Phone: 081415555; fax 081422344

Reviewed by: ray out west from Canada, review #2638

When: May 2009

I'd live in this hotel if I could! The reservation staff as a group are the Steve McQueen of hoteliers: cool without trying, and very professional. Beautiful rooms.

All the grisly stories about Naples crime, a wall of noise assailing a visitor, and the crowds of people made me very nervous about going to Naples, even though I felt I had to go. But guess what? I sent an email to the Chiaja because My Sweetie saw it in an article about Naples in Cucina Italia magazine. She said, "This is where we're staying." She is a photographer and was going with or without me.

Rosy, one of the cool, arty front desk staff, sent me the friendliest reply I have ever received from many inquiring emails over many years of travel. Being an outgoing, spill all, sort of personality, I let Rosy know all about my Naples worries. She was so friendly, helpful and informative that I began to want to go both to Naples, and to stay in the Chiaja.

We exchanged quite a few emails through easing my neurotic worries, sparring slightly over the length of our stay, and just because it was so much fun "talking" to Rosy. There's a big point here; At the time of our booking, the hotel had a special; If the guests stayed four nights, they received one night free.

We stayed seven of the happiest hotel nights we've ever had. Our room price was 145 euros per night with one night free. When averaged out, the nightly price was reduced to something like 124 euros.

As soon as we walked into the lobby of the Chiaja, we knew we were in one of those small, boutique hotels that is full of charm. There is a relaxing, comfortable lobby with magazines, couches and chairs around a fireplace. The breakfast room was just off the lobby with a large open doorway between them giving a feeling of space. The front desk was just behind a divider off the lobby. The lobby has a couple of vases with cut flowers in them at all times; a lovely touch.

We walked up to the desk and I said, "Hello Rosy." I knew she was the brunette on their website. Without hesitation, she replied, "Mr. Harvey!" We felt immediately at home. We and another family were a bit early to go to our rooms. Rosy said, "Let us welcome you with a cup of real Neapolitan coffee." Neapolitan espresso is heaven; so rich, full, and tasty.

Rosy had upgraded us to a Superior Double - we're not quite sure why, but we loved her for it - which looked out over the active street the hotel is on. Apparently the rooms are all the same size, the difference being the standard doubles do not look over the street.

The rooms all have names, ours was "The Maestro." We're not sure who the Maestro was but there was a lovely painting of him in the room. This was art work far superior to, and much more tasteful than the usual hotel stuff. The bed was firm and very comfy, the bathroom was clean and very well appointed, and the overall feeling was one of taste and comfort.

And each evening a maid comes to the room and asks if everything is alright. The first time a maid came, she asked in Italian and when it became clear that Italian was beyond me, she switched to French. Lovely. I can speak French. Now how good is all that?

Each afternoon in the lobby a tray of special Neapolitan pastries is put out for guests to sample. The breakfast is wide ranging and delicious. And there is a young gentleman who handles the breakfast and makes delicious coffee and really goes out of his way to look after the guests.

Don't believe everything you hear and read about Naples. It's a wonderfully culturally rich, interesting city with very warm, welcoming, and friendly people. And the Chiaja is perfectly placed on a pedestrian only street.

Reviewed by: Seattlered from WA, review #1895

When: April 2007

Charming oasis in the monumental center of Naples with wonderful staff.

A charming small hotel facing an interior courtyard on a nice pedestrian only street. Conveniently located in the monumental center of Naples within blocks of the beautiful Piazza Plebiscito, Palazzo Royale and Castel Nuovo. Surrounded by many nice shops and restaurants.

The hotel has an intimate and warm feeling. It provided a calm oasis from the high energy of Naples. Our room was small but tastefully decorated with a very nice clean bathroom. The room was very quiet at night with the exception of a startingly loud sound made when the room next door flushes their toilet! Fortunately our neighobors did not flush after midnight.

The breakfast was excellent - served in a lovely room with espresso, fresh squeezed juices, pastries, yogurt, etc. Also, there are gourmet treats laid out for guests each afternoon.

The very best part of the hotel, though, was the friendly and extremely helpful staff. They spent a lot of time helping us research our options for traveling to Ravello, arranged transportation for us and made very good restaurant recommendations.

Reviewed by: KellyC from NJ, review #420

When: August 2003

Lovely hotel in Naples!

This is a small and very lovely hotel with an accommodating staff. It has a very nice breakfast room with a sitting room off of the reception area. The front desk employees were extremely helpful, going so far as to confirm the hydrofoil I had booked to Lipari and confirming the port that I needed to go to.

The rooms were far nicer than the typical three star Italian hotel. Beautiful furnishings, comfortable bed and very quiet. And the bathroom was immaculate and modern.

The hotel is around the corner from the Gambrinus coffee bar and down the block from Pizzeria Brandi. It was very centrally located for sightseeing. The cab ride from the train station was about 8 euro with a small tip. And there is a taxi stand right across from the hotel. I highly recommend this hotel.

This review is the opinion of a Slow Travel member and not of slowtrav.com.

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