Vacation rentals in Italy (villas, farms, estates, agriturismo, apartments)
Review 1682: Chianti Cashmere, House
house and apartment on a farm near Radda, Tuscany Chianti
August 13, 2005, one week
My wife and I booked a one week stay, beginning August 13, 2005, at Chianti Cashmere, a farmhouse near Radda in Chianti, Italy. We will never return.
We reached the property at the required 4:00 p.m. check-in time, but the rooms were not ready. They were not expecting us, even though we had signed a contract and had paid in full, months in advance.
The proprietor, Ms. Nora Kravis, told us to come back in one hour during which the rooms would be cleaned. When we returned the rooms were still not cleaned and were swarming with flies. Ms. Kravis told us the flies "will go away." She claimed the recent heavy rains caused the increase in the fly population. Though aware of this potential problem, none of the windows is screened.
During the previous week, and during heavy rains, we had stayed at a farmhouse 30 minutes to the north near a cow pasture. There were no flies in our room. The windows were screened. After leaving Chianti Cashmere we stayed in another hotel a stones throw from a herd of cows. The fly and mosquito problem prevented hikes in the woods, but again, there were no flies in our room. Screened windows.
When I took our luggage to one of the 2 bedrooms at Chianti Cashmere, I found no closet space, so I carried our bags upstairs to the other bedroom. I noticed that the hand rail was loose and likely to pull out of the plaster wall. One end of the curtain rod in the breakfast area had already pulled out of the wall, but had not been fixed. Ms. Kravis was unable to fix the curtain rod.
After the proprietor had finished "cleaning" our rooms, we noticed many flies stuck to the walls, obviously swatted there by the previous tenant who could not wait for them to simply "go away" as promised. The first water glass I took from the kitchen cabinet had obviously not been washed, and flies were crawling on the cutting board we were expected to use.
On arrival we were presented with a list of dos and don'ts, one of which instructed us to carry out any garbage every day in order to prevent mice or insects from entering the rooms. However, there is a 2 inch gap under the kitchen door leading to the outside, (an invitation to field mice) and as noted, there are no window screens.
We had driven most of the day and were looking forward to a shower and a nap before driving to town for dinner. However, Ms. Kravis had not provided bath soap. We attempted to nap, but flies in our faces prevented that.
We left within an hour of our arrival. I later contacted the proprietor, Ms. Nora Kravis, for a full refund. She refused to refund any monies, reminding me that we had signed a contract.
We kept our end of the contract by sending payment in full, but Ms. Kravis had not met the basic obligation of anyone letting roooms; she had not provided livable quarters.
This review is the opinion of a Slow Travel member and not of slowtrav.com.
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