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Review 4607: Rental in Rome, Colonna Gallery

www.rentalinrome.com

Not Recommended
Review by Carol from US

1bed/1bath apartment near Trevi Fountain, Rome


When

May 28 - June 3 2010, 6 nights

Location

The apartment was a very quick walk from the Trevi Fountain. We loved walking by it each evening. The apartment was conveniently located near bus stops on Via Corso, as well as on Via del Tritone. The apartment is adjacent to a restaurant and there was usually a lot of foot traffic in the neighborhood, especially at night because of the Trevi Fountain.

Nearby Amenities

The nearest supermarket was called Despar, located on Via del Pozzetto. It was a 5-7 minute walk north from the apartment. The apartment is located next to a restaurant, and across the street from a small shopping mall. Overall, this apartment is in the heart of Rome and you are within a short walk from everything you need to be comfortable and happy.

The House/Apartment

The apartment itself must have been renovated in recent years and was therefore quite clean. The space is very tight for four people (50 s.q.m. according to the agency) but it is well utilized. Lots of drawers, shelves and cleverly designed furniture make good use of the space.

When you walk into the apartment, the open kitchen is on your left and the living area is in front of you. The doors on the left side of the living area lead into the bedroom and bathroom.

The building appeared to be very old and not well maintained from the outside. This particular apartment was located on the second floor. The building itself was very quiet so we were unsure how many apartments were occupied. During our six-night stay, we only saw one other person walking in the hallway. The elevator was reliable.

You can view the property directly: Colonna Gallery.

Garden

There was no garden or outdoor seating area. However, you are two minutes from the Trevi Fountain, which always seemed to be crowded no matter what time it was.

Furnishings/Cleanliness/Living Areas

A small folding table expanded into a larger table that could seat a family of four. The futon in the living area became a bed at night, and the bedroom had a comfortable double bed for my parents. All of the furniture was in relatively good condition.

Bedrooms/Bathrooms

There isn't much space in the bedroom or living area, so "cozy" is the best word to describe the sleeping areas. My sister and I slept well on the futon and my parents were comfortable in the bedroom.

The bathroom is also small but bright.

Our main concern during our stay is that there wasn't enough hot water to accommodate a family of four people. Everyone in my family prefers to shower at night. Unfortunately, the hot water always ran out during the second person's shower. We adjusted our shower schedules during our stay so that two people would shower in the morning, and two people would shower at night. Even so, sometimes the hot water wasn't available and I had to heat pots of hot water on the stove and bring them to the bathroom. Needless to say, I was not happy about doing that.

When I called the agency about this issue, the employee asked me to check whether I'd inadvertently turned off the water boiler. This was not the case, as the hot water would eventually returned after several hours -- even though I didn't press any switches/buttons in the apartment. While we considered asking the agency to move us to another apartment, we opted to grin and bear it because of our packed travel itinerary. Plus, we figured that moving would just cause additional aggravation and there wasn't a guarantee that the newer apartment would be problem-free.

Kitchen

The kitchen consisted of a reliable electric stove. There was ample counter space to prepare meals and plenty of utensils, plates, and cups for the family. Most of the pans were not in good condition, however.

Problems or Bonuses

The apartment was supposed to offer wireless Internet, but we were not able to connect to it with our laptop and Apple iTouch. We were disappointed about that, since having the Internet would have allowed us to research more about Rome at night and plan our trip.

In addition, the very small TV (which looked like a computer monitor mounted on a wall) did not work.

Please note the problem that I had with the hot water previously described in the Bedrooms/Bathrooms section.

Agency and Representatives (and price)

The rental agency was always responsive to my emails. The representative I communicated with had very good written English, and I still believe that the agency is committed to quality customer service. The English of the staff person who let us into the apartment was good. It's unfortunate that my perception of the agency was shaped by the state of the apartment itself, and not by my interactions with the agency. The price of the apartment (150 a night in late May/early June) was very reasonable, but I would be willing to pay more for an apartment in this area that has a reliable supply of hot water! I imagine that the problem with hot water is hardly new, and if that's the case, I can't help but wonder why the agency continues to rent an apartment like this.

We had to pay for the apartment in cash once upon arrival I don't know if this is a regular practice for rental agencies in Rome, but I would have preferred to pay at the end of my stay. This way, the agency would have had more of an incentive to make sure that I was happy throughout my time in the apartment.

Do you recommend this vacation rental to others?

I would not recommend staying in this apartment because of the unpredictable availability of hot water. Perhaps it could accommodate two people who shower very quickly, but it definitely shouldn't accommodate four. It saddens me to write that because everything else about the apartment, especially location, was wonderful. I might consider renting through the agency again because of its helpful staff and commitment to quality service, but I'd first look at other rental agencies that other travelers have been pleased with.

Things to do in this area

The location of this apartment is superb, as it is extremely close to the Trevi Fountain. We also took longer walks to the Pantheon and Spanish Steps regularly. The Colosseum is a bit of a trek but it is still feasible from the apartment.

This review is the opinion of a Slow Travel member and not of slowtrav.com.

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