Vacation rentals in Italy (villas, farms, estates, agriturismo, apartments)
Review 894: Rental in Rome, Trastevere Penthouse
1bed/1bath near Trastevere, Rome
May 2004, 1 month
We rented this apartment because all the information on the Rental in Rome website, including a map, indicated that it was in Trastevere, a well-known, popular and central area of Rome. In fact it is in Monteverde, much less well known and popular, and far less central. The building was described on the website as "a historic and noble palace ... just renovated". Nothing could be further from the truth. It one of six perfectly ordinary apartment blocks.
Two emails sent to the agency after arrival about these discrepancies remained unanswered due, they claimed, to pressure of work. Various phone calls resulted in an offer to refund 500 euros of the 2400 euros rent for the month. However as the agency made no contribution to the money tranfer charges, we only got 470 euros back. In adition, at the time of writing in early June, the misleading name and all the written details covering location and the nature of the building have not been changed on the website. Interestingly, the map has been changed, but still does not show the correct location. The actual location - Monteverde - is not mentioned anywhere.
The website shows accurate photos of the apartment so there are no surprises. It's quite a pleasant, basically furnished apartment with a fairly nice terrace in a, possibly sixties, apartment block. But Monteverde, as its name suggests, is quite hilly, and it's a climb up from the bus/tram stop which any renter will use because it's too far to walk from central/historic Rome, or indeed from Trastevere itself.
We wouldn't rent from this agency again, because we would have no confidence in the accuracy of the information on their website regarding the properties or their locations.
This review is the opinion of a Slow Travel member and not of slowtrav.com.
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