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Manhattan: Westin New York - Times Square

270 West 43rd Street, Phone: (212) 201-2700 reservations 866-837-4183

Reviewed by: JDeQ from Canada, review #1794

When: December 2006

A hip, modern, well designed hotel located steps away from the craziness of Times Square and Broadway.

Hotel Lobby, photo by Jerry DeQuetteville

It was 10 pm on a dark and very rainy evening when we finally checked into the Westin. I had seen pictures of this massive 46-story hotel on the internet but the pictures do not do it justice: it is a beautiful, modern, well-appointed hotel. Recently built, the Westin caters to modern travelers and their various needs. Our room was on the 16th floor.

The Westin at Times Square was an excellent choice for a weekend getaway. Although the hotel is new, it did not have any of the major issues that some new hotels have. The staff was friendly and accommodating.

Upon your arrival an escalator whisks you to a seamless check-in and you are in the fabulous nouveau lobby. Clearly Westin wasted no money decorating this hotel – everything is done in a muted palate of golds, yellows, creams, and browns. It had a warm, modern feel to it.

The concierge does a fabulous job on getting theatre tickets, maps, restaurant reservations, etc. for a stay in The City.

The hotel is situated in the heart of Times Square, about one block east from all of the invigorating craziness. It is only a short walk to many area attractions and restaurants. The Port Authority terminal is across the street so it was easy to access the subway and bus system – key for travelers in the city without a car.

There were many restaurants choices nearby. Attached to the hotel is a large branch of the Chevy's chain of Mexican food. We ate there the first night because we were tired and it was raining so badly we couldn’t drag ourselves outside. The food was fine; the drinks even better. About a block away is Joe’s Pizza – a favourite with New Yorkers. Beside the hotel was a great bakery/deli EuroPan where we got breakfast (12 for two as compared to 70 if we had ordered room service!). Within the hotel is Shulas – a popular steakhouse. While we didn’t eat there many people were lined up to get in. We did look at the menu and the prices seemed outrageous - but then again it is a restaurant in a hotel in New York!

The rooms were large enough and had lots of storage – something I really enjoyed given all of the shopping that we did. The amenities were numerous: refrigerated mini-bar, coffee maker, hair dryer, 27" flat screen TV, HBO, cordless phone, robes, and an in-room safe. We also appreciated the iPod clock radio which allowed us to hook up our iPod to the radio and listen to our music – the sound quality was amazing.

All the rooms feature The Westin's Heavenly Bed & Bath, and they are just that - heavenly. In fact, we'd like to have a similar shower installed in our home. After a day of tromping about the city we really appreciated the wonderful bed!

I had only one complaint about this hotel: the refrigerated mini-bar. We were told to not open the refrigerator unless we were going to purchase something, and we were not to store personal items in the refrigerator. It was controlled by electronic sensors, and could cause an incorrect charge by inserting and removing personal items. With all of the wonderful food shops around the city we needed somewhere to store our purchases; we moved things around in the fridge and of course got charged for things. All I had to do though was mention it to the front desk clerks and the charges were removed from the bill – I got the sense that it happens with great regularity!

This review is the opinion of a Slow Travel member and not of slowtrav.com.

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